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Economics of Chest Pain Centers:
What Really Matters?
James L. Field, MBA, DBA
Managing Director
Cardiology Preeminence Roundtable
The Advisory Board Company
Washington, DC
Chest pain centers come in all shapes and sizes. Some are mere marketing
ploys to attract incremental revenue. Others are impressive displays of
organizational efficiency and clinical expertise. The most effective ED-based
chest pain centers combine three key services: (1) immediate evaluation
of chest pain, (2) accurate diagnosis of MI with protocols for rapid treatment,
and (3) definitive rule out of MI for all but the lowest-risk patients.
In weighing the merits of a first-rate chest pain center, decision makers
will confront a complex set of economic questions and issues. Financial
analyses will be needed to frame the initiative and understand major components
of the investment-return equation. Furthermore, the CFO will expect detailed
financial documents as part of a chest pain center proposal. Yet decision
makers should resist placing too much emphasis on studying dollars and cents;
to my experience, financial calculations associated with chest pain centers
are only marginally useful. More importantly, they miss the central point
of these centers, which relates to quality and efficiency of care.
Attempting to assess the financial impact of a chest pain center under fee-for-service
medicine is a difficult exercise. To begin, there are dozens of insurers
to consider, each paying different levels of reimbursement. Direct hospital
costs are often not known. Furthermore, there are complicated tradeoffs
to be modeled. For example, a chest pain center may reduce hospital admissions
(a negative under FFS), but are these admissions profitable? Will lost profit
from reduced inpatient admissions be offset by an increase in ED-based rule
outs? When all is said and done, financial analysis typically yields few
firm answers, and the resulting uncertainty can overwhelm needed innovation
and initiative.
The economic promise of chest pain centers lies beyond immediate revenue
and profit, and relates to the issue of developing unique care capabilities.
The chest pain concept, stripped to its core, is about expert patient triage,
smart and efficient management of a critical subset of the ED population.
To invest in a chest pain center, or to embrace its principles, is to make
a commitment to providing the highest levels of cardiac care. It is this
sort of institutional competence that engenders public and payor confidence,
leading to economic well-being over time. What managed care companies ultimately
desire is discriminating medicine-assurances that money is appropriately
spent. The chest pain center can be one powerful means to this end.
Looking to the practical side of tomorrow's economic environment, ambivalence
about chest pain admissions fostered by fee-for-service reimbursement should
rapidly wane. As hospital per diem and case-rate payments are ratcheted
down, inpatient rule outs beyond a single day are unlikely to be profitable.
More significantly, the spread of capitation will make controlled access
to inpatient beds an imperative for financial survival. Under this payment
scheme, chest pain centers offer an invaluable and necessary resource, serving
as a disciplined gatekeeper to inpatient cardiac beds.
Return to Index of Articles for Clinician;
Volume 14.4
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